Helpdesk Office Report
Baghdad Chamber of Commerce & Basra Chamber of Commerce
Participation Distribution by Governorate
Category Distribution in Baghdad
Top Business Activities in Baghdad
Detailed Data Analysis
Category Distribution in Baghdad
| Category |
Number of Companies |
Percentage |
| Fourth |
208 |
46.6% |
| Excellent |
127 |
28.5% |
| Third |
52 |
11.7% |
| Second |
45 |
10.1% |
| First |
13 |
2.9% |
Key Findings and Recommendations
- Baghdad Chamber of Commerce represents 93.7% of total records, indicating a need to enhance participation from Basra
- 46.6% of companies in Baghdad are classified as "Fourth", which may require programs to improve classification levels
- General trade is the most common activity, reflecting the commercial nature of the market
- Low email coverage rate (12.3%) suggests a need for a contact information update campaign
- 30% of Basra records lack a specific topic, requiring improvement in data documentation
- Focus on electronic services could help increase service efficiency and reduce direct visits
- Implement a digital transformation strategy to modernize helpdesk operations
- Consider establishing KPIs for service quality and response times